If you are not 100% satisfied with your purchase, VMInnovations will gladly accept your return within 30 days of the original purchase. Please contact our Customer Service team to obtain an RMA (Return Merchandise Authorization) within 30-days of your purchase. All returns require an RMA, and items without one may be delayed or returned to the sender. As a courtesy to our customers VMInnovations provides free shipping for all orders. However, the return shipping fee is the responsibility of the returnee and is not reimbursable by VMInnovations.

Please note if you would like to return your item for a refund a 15% processing & restocking fee will apply. We will refund the value of merchandise, not the return shipping. All returns will be professionally tested before refunds are given. If your return has been opened or shows signs of wear we can’t offer refunds but we will offer to exchange the unit. Buyer is responsible for all return shipping costs; VMInnovations will ship the replacement product at no charge to buyer.